Via our comments function, we frequently receive questions about registering in Sunny Portal and entering the product identification code (PIC)...

A faulty or nonexistent connection from the inverter or Sunny Home Manager to Sunny Portal can occur for several reasons. In this post, we present a brief tutorial to help you restore the connection quickly. If something goes wrong, simply follow the steps below.

Since the last update of Sunny Design (version 3.2), some of our customers have not been able to log into...

The Service Line has been receiving a lot of questions about passwords lately. Some customers want to know why they...

Our service tips have generally been related to Sunny Boy or Sunny Tripower inverters so far. This time, I asked...

In recent days, a number of customers have called our SMA Service Line, reporting that their inverters displayed message 33...

SMA has a large product range and offers the right inverter for every plant. That’s why it makes sense to...

We would like to support your daily work. Therefore, we start a new series: Service Tips. Amongst others, we give...