{"id":134459,"date":"2021-06-18T18:56:19","date_gmt":"2021-06-18T16:56:19","guid":{"rendered":"https:\/\/www.sma-sunny.com\/?p=134459"},"modified":"2021-06-18T19:04:20","modified_gmt":"2021-06-18T17:04:20","slug":"new-sma-online-service-center-what-you-need-to-know","status":"publish","type":"post","link":"https:\/\/www.sma-sunny.com\/us\/new-sma-online-service-center-what-you-need-to-know\/","title":{"rendered":"New SMA Online Service Center: What You Need to Know"},"content":{"rendered":"

Are you familiar with the New SMA Online Service Center? Register for our upcoming SMA Solar Academy Webinar and learn how to access resources that previously required calls to a service technician!<\/strong><\/p>\n

The SMA Online Service Center<\/a> (OSC) offers elevated support with accelerated resolution.<\/p>\n

OSC Benefits<\/strong><\/h2>\n

Created with the installer in mind, the Online Service Center offers a single source to do a range of activities in a fast and easy way. Now you can open tickets, track the progress of your case, request an inverter exchange, request a rebate, and sign up for extended warranty right in the platform!<\/p>\n

The icing on the cake? With the OSC you have access to self-solve documentation, FAQs, and information on software updates. Additionally, the user interface links the Online Service Center and Sunny Portal, eliminating the need for manual entry of information from one to the other.<\/p>\n

This means now you can spend less time servicing and more time on revenue generating activities!<\/p>\n

Upcoming Webinar<\/strong><\/h2>\n

In a webinar to be held on Monday, June 21 at 9:00AM PT our Solar Academy experts will provide a step-by-step training on how to use each feature. This training is free, but it does require registration. Save your space here<\/a>!<\/p>\n

Learn more about the SMA Online Service Center by watching this video<\/a>, and ensure that you are taking full advantage of all the benefits this new platform has to offer!<\/p>\n

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Are you familiar with the New SMA Online Service Center? Register for our upcoming SMA Solar Academy Webinar and learn…<\/p>\n","protected":false},"author":63,"featured_media":134472,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1314],"tags":[1365],"class_list":["post-134459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company","tag-customer-service"],"acf":[],"yoast_head":"\nNew SMA Online Service Center: What You Need to Know - Sunny. 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