{"id":116970,"date":"2017-06-28T09:42:29","date_gmt":"2017-06-28T07:42:29","guid":{"rendered":"https:\/\/www.sma-sunny.com\/?p=116970"},"modified":"2020-10-26T16:11:38","modified_gmt":"2020-10-26T15:11:38","slug":"solve-the-challenges-of-service-calls-with-sma-smart-connected","status":"publish","type":"post","link":"https:\/\/www.sma-sunny.com\/us\/solve-the-challenges-of-service-calls-with-sma-smart-connected\/","title":{"rendered":"Solve the Challenges of Service Calls With SMA Smart Connected"},"content":{"rendered":"<p><strong>What if an inverter was smart enough to monitor its own vitals, know when something irregular might be happening <em>and<\/em> call for help all on its own? Now our Sunny Boy-US residential line\u00a0of inverters can, reducing service costs for installers while improving security\u00a0for system owners.\u00a0<\/strong><!--more--><\/p>\n<p>Lengthy service calls and a reactive warranty process can lead to frustrated system owners, inundated installers and delays that negatively impact the bottom line. That\u2019s why we\u2019re excited to share that <a href=\"http:\/\/www.sma-america.com\/products\/solarinverters\/sunny-boy-30-us-38-us-50-us-60-us-70-us-77-us.html\" target=\"_blank\" rel=\"noopener noreferrer\">SMA Smart Connected<\/a> is coming soon to proactively save installers time and money while maximizing power production for system owners.<\/p>\n<div class='avia-iframe-wrap'><div class=\"lyte-wrapper\" title=\"Sunny Boy 3.0&ndash;5.0 with SMA Smart Connected\" style=\"width:1280px;max-width:100%;margin:5px;\"><div class=\"lyMe hidef\" id=\"WYL_VE_VDDPV8lU\" itemprop=\"video\" itemscope itemtype=\"https:\/\/schema.org\/VideoObject\"><div><meta itemprop=\"thumbnailUrl\" content=\"https:\/\/i.ytimg.com\/vi\/VE_VDDPV8lU\/maxresdefault.jpg\" \/><meta itemprop=\"embedURL\" content=\"https:\/\/www.youtube.com\/embed\/VE_VDDPV8lU\" \/><meta itemprop=\"duration\" content=\"PT1M32S\" \/><meta itemprop=\"uploadDate\" content=\"2017-01-30T14:59:56Z\" \/><\/div><meta itemprop=\"accessibilityFeature\" content=\"captions\" \/><div id=\"lyte_VE_VDDPV8lU\" data-src=\"https:\/\/i.ytimg.com\/vi\/VE_VDDPV8lU\/maxresdefault.jpg\" class=\"pL\"><div class=\"tC\"><div class=\"tT\" itemprop=\"name\">Sunny Boy 3.0\u20135.0 with SMA Smart Connected<\/div><\/div><div class=\"play\"><\/div><div class=\"ctrl\"><div class=\"Lctrl\"><\/div><div class=\"Rctrl\"><\/div><\/div><\/div><noscript><a href=\"https:\/\/youtu.be\/VE_VDDPV8lU\" rel=\"nofollow\"><img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/VE_VDDPV8lU\/0.jpg\" alt=\"Sunny Boy 3.0&ndash;5.0 with SMA Smart Connected\" width=\"1280\" height=\"700\" \/><br \/>Watch this video on YouTube<\/a><\/noscript><meta itemprop=\"description\" content=\"It\u2019s now even easier to generate solar energy in private households. That\u2019s because for the first time, the new Sunny Boy is now available with the integrated SMA Smart Connected service. With this solution, solar power professional can score points with their customers and reap their own benefits. You can also learn more about Smart Connected and the benefits for solar power professionals by reading our blog post here: http:\/\/en.sma-sunny.com\/en\/sma-smart-connected-what-are-the-advantages-for-installers-solar-businesses\/ ----- SMA Solar Technology AG - www.sma-solar.com SMA Corporate Blog - en.SMA-Sunny.com SMA on Facebook - www.facebook.com\/SMAInternational SMA on Twitter - www.twitter.com\/SMAsolar Contact - SocialMedia@SMA.de SMA Solar Technology AG is a global leader in the development, production and sales of PV inverters and, as an energy management group, offers innovative key technologies for future power supply structures.\"><\/div><\/div><div class=\"lL\" style=\"max-width:100%;width:1280px;margin:5px;\"><\/div><\/div>\n<p>SMA Smart Connected is a new service package that is built into our Sunny Boy inverters and can be activated through a simply process in the <a href=\"http:\/\/www.sma-america.com\/products\/monitoring-control\/sunny-portal.html\" target=\"_blank\" rel=\"noopener noreferrer\">Sunny Portal<\/a> monitoring system. The solution will detect system problems earlier, initiate the repair and replacement process if necessary, help avoid downtime and turn service interactions into positive experiences for installers and system owners. Decreased time spent troubleshooting service calls gives installers the opportunity to focus on other tasks like generating new business and completing new installations.<\/p>\n<p>The inverter is the most critical part of the PV system. SMA Smart Connected allows the system to be monitored by the team that knows the most about the inverter and can help ensure the greatest return on investment. Watch the <a href=\"https:\/\/www.youtube.com\/watch?v=VE_VDDPV8lU\" target=\"_blank\" rel=\"noopener noreferrer\">SMA Smart Connected video<\/a> and stay tuned for additional announcements about this new solution!<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;116970&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;0&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;0&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;1&quot;,&quot;greet&quot;:&quot;&quot;,&quot;legend&quot;:&quot;0\\\/5 - (0 votes)&quot;,&quot;size&quot;:&quot;22&quot;,&quot;title&quot;:&quot;Solve the Challenges of Service Calls With SMA Smart Connected&quot;,&quot;width&quot;:&quot;0&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 0px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 17.6px;\">\n            <span class=\"kksr-muted\"><\/span>\n    <\/div>\n    <\/div>\n<div class='printomatic pom-default ' id='id1583'  data-print_target='article'><\/div>","protected":false},"excerpt":{"rendered":"<p>What if an inverter was smart enough to monitor its own vitals, know when something irregular might be happening and&#8230;<\/p>\n","protected":false},"author":102,"featured_media":116971,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1314,1715],"tags":[1433,1676,1442,1514],"class_list":["post-116970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-company","category-solutions","tag-service","tag-smart-connected","tag-sunny-boy","tag-sunny-portal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Solve the Challenges of Service Calls With SMA Smart Connected - Sunny. 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