{"id":204631,"date":"2023-06-13T10:04:28","date_gmt":"2023-06-13T08:04:28","guid":{"rendered":"https:\/\/www.sma-sunny.com\/?p=204631"},"modified":"2023-06-19T08:55:24","modified_gmt":"2023-06-19T06:55:24","slug":"como-funciona-o-processo-de-troca-em-garantia-da-sma","status":"publish","type":"post","link":"https:\/\/www.sma-sunny.com\/pt-br\/como-funciona-o-processo-de-troca-em-garantia-da-sma\/","title":{"rendered":"Como funciona o processo de troca em garantia da SMA?"},"content":{"rendered":"<div class=\"lyte-wrapper\" title=\"Processo de troca em garantia da SMA - Ideatek\" style=\"width:1280px;max-width:100%;margin:5px;\"><div class=\"lyMe hidef\" id=\"WYL_OhS6EDW7A7I\" itemprop=\"video\" itemscope itemtype=\"https:\/\/schema.org\/VideoObject\"><div><meta itemprop=\"thumbnailUrl\" content=\"https:\/\/i.ytimg.com\/vi\/OhS6EDW7A7I\/hqdefault.jpg\" \/><meta itemprop=\"embedURL\" content=\"https:\/\/www.youtube.com\/embed\/OhS6EDW7A7I\" \/><meta itemprop=\"duration\" content=\"PT2M12S\" \/><meta itemprop=\"uploadDate\" content=\"2023-06-12T18:14:05Z\" \/><\/div><div id=\"lyte_OhS6EDW7A7I\" data-src=\"https:\/\/i.ytimg.com\/vi\/OhS6EDW7A7I\/hqdefault.jpg\" class=\"pL\"><div class=\"tC\"><div class=\"tT\" itemprop=\"name\">Processo de troca em garantia da SMA - Ideatek<\/div><\/div><div class=\"play\"><\/div><div class=\"ctrl\"><div class=\"Lctrl\"><\/div><div class=\"Rctrl\"><\/div><\/div><\/div><noscript><a href=\"https:\/\/youtu.be\/OhS6EDW7A7I\" rel=\"nofollow\"><img decoding=\"async\" src=\"https:\/\/i.ytimg.com\/vi\/OhS6EDW7A7I\/0.jpg\" alt=\"Processo de troca em garantia da SMA - Ideatek\" width=\"1280\" height=\"700\" \/><br \/>Assista a este v\u00eddeo no YouTube<\/a><\/noscript><meta itemprop=\"description\" content=\"Confira o passo a passo para o processo de troca em garantia de equipamentos e informa\u00e7\u00f5es importantes a serem seguidas.\"><\/div><\/div><div class=\"lL\" style=\"max-width:100%;width:1280px;margin:5px;\"><\/div><\/p>\n<p>Visando tornar o suporte ainda mais \u00e1gil e eficiente, a Ideatek, representante de Service da SMA Brasil, est\u00e1 criando materiais informativos com as quest\u00f5es mais recorrentes entre nossos clientes, e viram que o processo de troca em garantia est\u00e1 entre os requisitados.<\/p>\n<p>O processo de troca dos aparelhos \u00e9 estabelecido para que os clientes tenham o m\u00ednimo de espera com um inversor defeituoso e para tanto, \u00e9 importante que todos os procedimentos necess\u00e1rios sejam seguidos. Por isso, a Ideatek tem uma log\u00edstica diferenciada para este caso.<\/p>\n<p>Visando facilitar tais processos e torn\u00e1-los o mais claro e informativo poss\u00edvel, foi criado um passo a passo com 5 etapas essenciais e informa\u00e7\u00f5es importantes a serem seguidas.<\/p>\n<p>Al\u00e9m dos artigos e passo a passos a Ideatek possui uma <a href=\"https:\/\/ideatek.my.site.com\/SMAService\/s\/?language=pt_BR\" target=\"_blank\" rel=\"noopener\">comunidade<\/a> com outros artigos que podem auxiliar com poss\u00edveis d\u00favidas que nossos clientes possam ter, e acredita que conte\u00fados como este, mais din\u00e2micos, tenham o poder de comunicar de forma mais eficiente.<\/p>\n<p>Aten\u00e7\u00e3o, confian\u00e7a e agilidade fazem parte deste modo de entrega de Service e \u00e9 a partir desses 3 pilares, que oferecemos um servi\u00e7o diferenciado.<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;204631&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;1&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;1&quot;,&quot;greet&quot;:&quot;&quot;,&quot;legend&quot;:&quot;1\\\/5 - (1 voto)&quot;,&quot;size&quot;:&quot;22&quot;,&quot;title&quot;:&quot;Como funciona o processo de troca em garantia da SMA?&quot;,&quot;width&quot;:&quot;22.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 22.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 17.6px;\">\n            1\/5 - (1 voto)    <\/div>\n    <\/div>\n<div class='printomatic pom-default ' id='id3339'  data-print_target='article'><\/div>","protected":false},"excerpt":{"rendered":"<p>Visando tornar o suporte ainda mais \u00e1gil e eficiente, a Ideatek, representante de Service da SMA Brasil, est\u00e1 criando materiais informativos com as quest\u00f5es mais recorrentes entre nossos clientes, e viram que o processo de troca em garantia est\u00e1 entre os requisitados.<\/p>\n","protected":false},"author":149,"featured_media":204954,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2015],"tags":[],"class_list":["post-204631","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solutions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Como funciona o processo de troca em garantia da SMA? - Sunny. 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