{"id":17033,"date":"2016-09-19T07:53:00","date_gmt":"2016-09-19T05:53:00","guid":{"rendered":"http:\/\/en.sma-sunny.com\/?p=17033"},"modified":"2022-08-30T09:46:45","modified_gmt":"2022-08-30T07:46:45","slug":"service-tip-accessing-inverter-information-from-new-generation-sma-inverters-using-wifi-and-the-web-user-interface","status":"publish","type":"post","link":"https:\/\/www.sma-sunny.com\/en\/service-tip-accessing-inverter-information-from-new-generation-sma-inverters-using-wifi-and-the-web-user-interface\/","title":{"rendered":"Service Tip: Accessing inverter information from new generation SMA inverters using WiFi and the Web User Interface"},"content":{"rendered":"<p><strong>For improved long term reliability in the field, new generation SMA inverters do not have a built-in display. Instead these inverters utilise WiFi with a built-in Web User Interface (WebUI) to turn any smart device into an inverter display, even when the inverter is not connected to the internet. Connecting to the inverter\u2019s WebUI can allow access to real-time performance of the inverter, as well as event and error log information. Such information can be useful to an installer or home owner either during system commissioning, field operation, or troubleshooting if things ever go wrong.<\/strong><!--more--><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>PREPARATION CHECKLIST:<\/strong><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>A smart device with WiFi capability such as<\/strong><\/span><\/p>\n<ul>\n<li>Smartphone<\/li>\n<li>Tablet<\/li>\n<li>Laptop<\/li>\n<\/ul>\n<p><a href=\"\/wp-content\/uploads\/2016\/09\/1-1.jpg\"><img decoding=\"async\" class=\"alignnone wp-image-17034 size-full lazyload\" data-src=\"\/wp-content\/uploads\/2016\/09\/1-1.jpg\" alt=\"1\" width=\"532\" height=\"262\" data-srcset=\"https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/1-1.jpg 532w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/1-1-262x129.jpg 262w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/1-1-450x222.jpg 450w\" data-sizes=\"(max-width: 532px) 100vw, 532px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 532px; --smush-placeholder-aspect-ratio: 532\/262;\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>NOTE: In the following instructions, we assume the inverter has ALREADY been commissioned.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><strong><a href=\"\/wp-content\/uploads\/2016\/09\/2.png\"><img decoding=\"async\" class=\"wp-image-17037 alignright lazyload\" data-src=\"\/wp-content\/uploads\/2016\/09\/2.png\" alt=\"2\" width=\"206\" height=\"165\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 206px; --smush-placeholder-aspect-ratio: 206\/165;\" \/><\/a><span style=\"text-decoration: underline;\">Have the inverter serial number and WPA2-PSK password information available<\/span><\/strong><\/p>\n<p>Information such as the serial number and WPA2-PSK password can be found on the inverter label and the documentation which is supplied with the inverter. This information is necessary for connecting to the inverter\u2019s WiFi hotspot and subsequent WebUI.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>STEP 1 &#8211; CONNECT TO THE INVERTER VIA WIFI USING YOUR SMARTPHONE, TABLET OR LAPTOP<\/strong><\/h3>\n<p>Access your device\u2019s WiFi connection in order to detect and connect to the inverter. This will have a similar format to SMA19xxxxxxxx. If there are multiple inverters in the area, make sure to connect to the WiFi network for which the network name corresponds to the inverter serial number.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"\/wp-content\/uploads\/2016\/09\/3.png\"><img decoding=\"async\" class=\"alignnone wp-image-17046 lazyload\" data-src=\"\/wp-content\/uploads\/2016\/09\/3.png\" alt=\"3\" width=\"620\" height=\"246\" data-srcset=\"https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/3.png 680w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/3-262x104.png 262w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/3-450x179.png 450w\" data-sizes=\"(max-width: 620px) 100vw, 620px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 620px; --smush-placeholder-aspect-ratio: 620\/246;\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>After selecting the appropriate network, input the WPA2-PSK password for the inverter which you are connecting to.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>STEP 2 \u2013 LOG IN TO\u00a0THE INVERTER INTERFACE<\/strong><\/h4>\n<p>Once you have connected to the inverter via WiFi, go to your internet browser and type in the default IP address\u00a0into the adress bar according the image below.<\/p>\n<p><a href=\"\/wp-content\/uploads\/2016\/09\/2-1.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-17350 lazyload\" data-src=\"\/wp-content\/uploads\/2016\/09\/2-1.jpg\" alt=\"2\" width=\"620\" height=\"109\" data-srcset=\"https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/2-1.jpg 702w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/2-1-262x46.jpg 262w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/2-1-450x79.jpg 450w\" data-sizes=\"(max-width: 620px) 100vw, 620px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 620px; --smush-placeholder-aspect-ratio: 620\/109;\" \/><\/a><br \/>\nThis will log into the inverter\u2019s web user interface. You will then need to log in either as an \u2018Installer\u2019 or \u2018User\u2019 using either the modified or default password (Note: if the \u2018User\u2019 has not been previously logged into, it will request a password be set).<\/p>\n<p><a href=\"\/wp-content\/uploads\/2016\/07\/password-2.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-17725 lazyload\" data-src=\"\/wp-content\/uploads\/2016\/07\/password-2.jpg\" alt=\"password\" width=\"282\" height=\"444\" data-srcset=\"https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/07\/password-2.jpg 282w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/07\/password-2-254x400.jpg 254w\" data-sizes=\"(max-width: 282px) 100vw, 282px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 282px; --smush-placeholder-aspect-ratio: 282\/444;\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h5><strong>STEP 3 \u2013 ACCESSING INVERTER INFORMATION<\/strong><\/h5>\n<p>Once logged in, you will be directed to the inverter\u2019s home screen. This provides a quick overview of:<\/p>\n<ul>\n<li>Device Status<\/li>\n<li>Current Power<\/li>\n<li>Current Consumption<\/li>\n<li>Energy Generation Values<\/li>\n<li>Energy Consumption Values<\/li>\n<li>Feed-in Management Status<\/li>\n<li>Energy generation and consumption graphs for Day, Month, Year and Since Installation<\/li>\n<\/ul>\n<p><a href=\"\/wp-content\/uploads\/2016\/09\/7.png\"><img decoding=\"async\" class=\"aligncenter wp-image-17057 size-medium lazyload\" data-src=\"\/wp-content\/uploads\/2016\/09\/7-262x337.png\" alt=\"7\" width=\"262\" height=\"337\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 262px; --smush-placeholder-aspect-ratio: 262\/337;\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Accessing Instantaneous Values<\/strong><\/h2>\n<p>Accessing instantaneous DC or AC values can be important either for recording values as part of a commissioning process, or for troubleshooting a system which may not be performing correctly. Instantaneous values can be accessed via the menu as shown below. Here, it is possible to view a variety of values including:<\/p>\n<ul>\n<li>DC current and voltage<\/li>\n<li>AC current and voltage<\/li>\n<li>AC line frequency<\/li>\n<li>AC phase to phase or phase to neutral voltages<\/li>\n<\/ul>\n<p><a href=\"\/wp-content\/uploads\/2016\/09\/8.png\"><img decoding=\"async\" class=\"aligncenter wp-image-17060 size-medium lazyload\" data-src=\"\/wp-content\/uploads\/2016\/09\/8-262x253.png\" alt=\"8\" width=\"262\" height=\"253\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 262px; --smush-placeholder-aspect-ratio: 262\/253;\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Accessing Events and Error Codes<\/strong><\/h3>\n<p>If the operation of the inverter needs to be interrogated in greater detail, the \u2018Events\u2019 log contains Information, Warnings and Error messages. This information can be useful in understanding why an inverter may have operated in a specific way. The \u2018Event ID\u2019 is described in detail in the inverter installation manual where there are also the corrective actions to take in order to rectify the problem.\u00a0 The Event ID and description should also be on-hand before contact SMA Service as this will accelerate the troubleshooting process.<\/p>\n<p><a href=\"\/wp-content\/uploads\/2016\/09\/9.png\"><img decoding=\"async\" class=\"aligncenter wp-image-17062 size-medium lazyload\" data-src=\"\/wp-content\/uploads\/2016\/09\/9-262x388.png\" alt=\"9\" width=\"262\" height=\"388\" data-srcset=\"https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/9-262x388.png 262w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/9-692x1024.png 692w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/9-476x705.png 476w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/9-450x666.png 450w, https:\/\/www.sma-sunny.com\/wp-content\/uploads\/2016\/09\/9.png 736w\" data-sizes=\"(max-width: 262px) 100vw, 262px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 262px; --smush-placeholder-aspect-ratio: 262\/388;\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h4><strong>Conclusion<\/strong><\/h4>\n<p>New generation SMA inverters do not have a built-in display. Instead, a far more versatile display is accessible via smartphones, tablets and laptops which directly connect to the inverter\u2019s WebUI via WiFi. This does not require the inverter to be connected to the internet. The inverter\u2019s WebUI provides access to information such as live status and performance, instantaneous DC or AC values and full event and error logs. \u00a0This information can be useful to an installer or home owner either during system commissioning, field operation, or troubleshooting.<\/p>\n\n\n<div class=\"kk-star-ratings kksr-auto kksr-align-left kksr-valign-bottom\"\n    data-payload='{&quot;align&quot;:&quot;left&quot;,&quot;id&quot;:&quot;17033&quot;,&quot;slug&quot;:&quot;default&quot;,&quot;valign&quot;:&quot;bottom&quot;,&quot;ignore&quot;:&quot;&quot;,&quot;reference&quot;:&quot;auto&quot;,&quot;class&quot;:&quot;&quot;,&quot;count&quot;:&quot;1&quot;,&quot;legendonly&quot;:&quot;&quot;,&quot;readonly&quot;:&quot;&quot;,&quot;score&quot;:&quot;5&quot;,&quot;starsonly&quot;:&quot;&quot;,&quot;best&quot;:&quot;5&quot;,&quot;gap&quot;:&quot;1&quot;,&quot;greet&quot;:&quot;&quot;,&quot;legend&quot;:&quot;5\\\/5 - (1 vote)&quot;,&quot;size&quot;:&quot;22&quot;,&quot;title&quot;:&quot;Service Tip: Accessing inverter information from new generation SMA inverters using WiFi and the Web User Interface&quot;,&quot;width&quot;:&quot;114.5&quot;,&quot;_legend&quot;:&quot;{score}\\\/{best} - ({count} {votes})&quot;,&quot;font_factor&quot;:&quot;1.25&quot;}'>\n            \n<div class=\"kksr-stars\">\n    \n<div class=\"kksr-stars-inactive\">\n            <div class=\"kksr-star\" data-star=\"1\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"2\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"3\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"4\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" data-star=\"5\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n    \n<div class=\"kksr-stars-active\" style=\"width: 114.5px;\">\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n            <div class=\"kksr-star\" style=\"padding-right: 1px\">\n            \n\n<div class=\"kksr-icon\" style=\"width: 22px; height: 22px;\"><\/div>\n        <\/div>\n    <\/div>\n<\/div>\n                \n\n<div class=\"kksr-legend\" style=\"font-size: 17.6px;\">\n            5\/5 - (1 vote)    <\/div>\n    <\/div>\n<div class='printomatic pom-default ' id='id4609'  data-print_target='article'><\/div>","protected":false},"excerpt":{"rendered":"<p>For improved long term reliability in the field, new generation SMA inverters do not have a built-in display. Instead these&#8230;<\/p>\n","protected":false},"author":27,"featured_media":17145,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41],"tags":[590],"class_list":["post-17033","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","tag-service-tip"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Tip: Accessing inverter information from new generation SMA inverters using WiFi and the Web User Interface - Sunny. 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