{"id":15595,"date":"2015-11-20T15:10:38","date_gmt":"2015-11-20T14:10:38","guid":{"rendered":"http:\/\/en.sma-sunny.com\/?p=15595"},"modified":"2022-08-30T09:48:33","modified_gmt":"2022-08-30T07:48:33","slug":"service-tip-when-do-i-need-pic-and-rid-for-the-sunny-portal","status":"publish","type":"post","link":"https:\/\/www.sma-sunny.com\/en\/service-tip-when-do-i-need-pic-and-rid-for-the-sunny-portal\/","title":{"rendered":"Service Tip: When Do I Need PIC and RID for the Sunny Portal?"},"content":{"rendered":"

Via our comments function, we frequently receive questions about registering in Sunny Portal and entering the product identification code (PIC) and the registration identifier (RID). <\/strong><\/p>\n

 <\/p>\n

Important: The PIC and RID are required only<\/strong> if you own a system with Webconnect technology<\/a><\/strong> or with a Sunny Home Manager<\/a><\/strong>. You can find out how to register your system in Sunny Portal in this post<\/a>. If you have another communication product, such as a Sunny WebBox<\/strong> or a Cluster Controller<\/strong>, you will not be required to enter a PIC or RID<\/strong>. With the Sunny WebBox and the SMA Cluster Controller, you can register the devices in Sunny Portal directly via the web interface. Further information can be found in the user manual<\/a><\/strong>.<\/p>\n

 <\/p>\n

Using the Sunny Portal app<\/h5>\n

Some customers have told us that they cannot get the Sunny Portal app to work and have requested a password to use it. Please note: To be able to use the Sunny Portal app, the system must already be registered in the Sunny Portal. You can then use the same login details for the app. Further information about the app can be found here<\/a><\/strong>.<\/p>\n

 <\/p>\n\n\n

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Via our comments function, we frequently receive questions about registering in Sunny Portal and entering the product identification code (PIC)…<\/p>\n","protected":false},"author":7,"featured_media":15609,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41],"tags":[590,893],"class_list":["post-15595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","tag-service-tip","tag-sunny-portal-en-2"],"acf":[],"yoast_head":"\nService Tip: When Do I Need PIC and RID for the Sunny Portal? - Sunny. 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